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Zeenaco

Moonstone Floral Necklace
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Moonstone Floral Necklace

Dhs. 180.00
In stock
Shipping calculated at checkout.

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Moonstone Floral Necklace
Dhs. 180.00
Delivery & Return

Zeenaco Shipping Policy.

The process begins with placing an order through our website or retail platform. The order includes the details of the purchased items, shipping address, and other relevant information.

All orders are processed and shipped the very next day, ensuring you receive your beautiful pieces as quickly as possible!

The following major cities are eligible for next-day delivery upon order placement: Dubai, Abu Dhabi, and Sharjah

Deliveries to remote cities and areas are scheduled twice a week, on Thursdays and Sundays.

Guarantee safe & secure checkout

Metal Type: BRASS

Plating: 1 MICRON 18KT GOLD PLATING

Gem-Stone: CABUCHONE RAINBOW MOONSTONE

  • The process begins with placing an order through our website or retail platform. The order includes the details of the purchased items, shipping address, and other relevant information.
  • All orders are processed and shipped the very next day, ensuring you receive your beautiful pieces as quickly as possible!
  • The following major cities are eligible for next-day delivery upon order placement: Dubai, Abu Dhabi, and Sharjah
  • Deliveries to remote cities and areas are scheduled twice a week, on Thursdays and Sundays.

Return Policy

You may return jewelry items within 7 days of receiving your order, terms and conditions apply.
  • Items must be in their original condition, unused, unwashed and in original tags and packaging.
  • Sale items are not eligible for return or exchange.
  • You are responsible for the cost of return shipping unless the item is defective or damaged.
  • Custom-made or personalized jewelry items are generally not eligible for return unless they are defective or damaged upon receipt.
Items Not Eligible for Return
  • Earrings (for hygiene reasons) unless they are defective or damaged upon receipt.
  • Items that show signs of wear, alteration, or misuse.
  • Jewelry that has been engraved or customized with a personal message, except in cases of defect or damage.

Return Process

  • To initiate a return, please provide a link to your return request form/contact information.
  • Clearly state the reason for the return, and provide your order number and contact details.

Return Authorization:

  • Once your return request is received and approved, you will be provided with a Return Authorization Number (RAN)
  • Please include this RAN with your returned item.

Shipping the Item Back:

  • You are responsible for the cost of return shipping unless the item is defective or damaged.

Refunds

  • Upon receiving and inspecting the returned item, we will process your refund within 10 to 15 business days.
  • The refund will be issued to the original payment method used for the purchase.

Contact Us

If you still have any questions or concerns regarding our policy, please don’t hesitate to contact our customer support team at store@zeenaco.com or dial +971 50 123 1234

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              Zeenaco supplies products listed on the Zeena website, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Zeena website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store.

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.